Texas DIR-CPO-5958 Contract Overview

PLEASE NOTE: NAVIGATION FROM THIS PAGE DOES NOT REPRESENT TEXAS DIR CONTRACT OFFERINGS

Contract Details:

• Vendor Name: Kinetech Cloud, LLC

• Contract Number: DIR-CPO-5958 (https://dir.texas.gov/contracts/dir-cpo-5958)

• Contract Term: October 29, 2025 to October 29, 2027 (renewable to October 29, 2030)

• DIR Administrative Fee: 0.75% (included in pricing)

• Contract Type: Deliverables-Based IT Services (DBITS)

•  Warranty & Return Policy: Per the terms in Appendix A – Standard Contract Terms & Conditions found on the Contracts Page above.

Scope of Services available under the DBITS Contract
Kinetech is authorized to provide services under the following categories:

1. Application Development, Maintenance, and Support

• Analysis, design, development, and deployment of new applications or enhancements to existing applications

• Requirements gathering, customization, testing, documentation, and implementation

• Troubleshooting, modernization, and security enhancements for legacy systems

2. Technology Upgrade, Migration, and Transformation

• Assessment and transformation of customer IT environments

• Application re-hosting, re-platforming, re-engineering, and cloud migration

• Support for change management and enterprise technology transformation

3. Enterprise Resource Planning (ERP)

• Implementation and configuration of ERP systems for finance, HR, procurement, and asset management

• Business process reengineering (BPR), configuration, ROI analysis, training, and Agile delivery
  
  

How to Order Services

DIR-eligible customers can procure services from Kinetech under this contract. The process:

1. Define project scope and determine applicable DBITS category

2. Prepare a Statement of Work (SOW) using the DIR SOW Template 

3. Negotiate the scope, deliverables, milestones, and pricing directly with Kinetech

4. Execute the SOW, referencing Contract No. DIR-CPO-5958

5. Issue a Purchase Order (PO) to Kinetech Cloud, LLC

6. Kinetech delivers services and invoices upon completion of milestones

Learn more about the DIR Cooperative Contracts Program

Why Kinetech

Kinetech is a leading public sector application developer, delivering secure, scalable solutions that modernize mission-critical government and nonprofit services. Unlike generic commercial platforms, our solutions are purpose-built to meet the exact requirements of each agency, offering the speed of off-the-shelf software and the flexibility of custom development.

Our solutions are powered by the Mendix platform, widely adopted across the State of Texas and beyond. Kinetech applications are designed with built-in configurability, allowing agency administrators—not developers—to manage rules, forms, workflows, and reports as policies evolve.

We build solutions that are:

• Secure:

  • FedRAMP-Ready and TexasRAMP-Certified

  • Supports CJIS, HIPAA, and other regulatory frameworks

• Accessible:

  • Fully compliant with WCAG 2.1 AA accessibility standards

  • Optimized for desktop, tablet, and mobile use

• Modular and Agile:

  • Easily configurable for new programs and pilot initiatives

  • Adaptable through iterative delivery without code rewrites

We empower government and nonprofit organizations to deliver faster, fairer, and more efficient services—today and into the future.

We Are:

• Headquartered in San Antonio, Texas

• 100% U.S.-based, U.S. citizen team

• Mendix Reseller, Certified Training Partner, and Independent Software Vendor (ISV)

Core Specializations

• Application development & modernization

• Case management solutions for regulated public workflows

• Systems integration and cloud transformation

• AI applications and extensions for automation, decision support, and improved user experience
  
  

Proven Public Sector Impact

Kinetech solutions have supported over 1,000,000 people and enabled the delivery of more than $1.5 billion in community assistance programs, including:

• Affordable Housing & Housing Development

• Energy Assistance (LIHEAP, WAP, EPP, Solar for All)

• Transportation & eVoucher mobility programs

• Election Management (poll workers, polling places, student programs)

• Regulatory and Compliance Case Management (PUCs, DPS)

• Community Lending & Underwriting (LIHTC, HOME, HTF, Bonds)

• Supportive Housing & Substance Abuse Referrals

Conductor Platform Capabilities

Conductor is a next-generation case management platform designed to unify fragmented processes, facilitate multi-stakeholder collaboration, and expedite outcomes across a broad range of government and nonprofit programs.

Unlike legacy tools or over-customized point solutions, Conductor orchestrates complex workflows, connecting clients, staff, partners, and data in a single, secure environment.

• Unified Service Delivery: Centralizes case management, workflow automation, document handling, communication, and compliance in one modular platform

• Multi-Stakeholder Collaboration: Coordinates tasks and communication across departments, external providers, and clients with real-time dashboards, role-based access, and secure messaging

• AI-Ready Architecture: Enables future-forward capabilities like eligibility automation, fraud detection, natural language reporting, and task augmentation with structured data and open APIs

• Rapid Configuration & Adaptability: Built for fast deployment, easy modification, and reusable components, so agencies can evolve programs without costly rewrites

• Secure & Compliant by Design: Runs on FedRAMP-Ready and TexasRAMP-certified infrastructure, fully WCAG 2.1 AA accessible, and supports CJIS, HIPAA, and other public-sector regulations

Whether powering social assistance,  housing programs, compliance investigations, community lending, or workforce services, Conductor transforms how agencies manage complex, high-stakes service delivery—with transparency, speed, and accountability built in.

Representative Client References

Texas

• City of San Antonio

• City of Dallas

• Habitat for Humanity — San Antonio & Guadalupe Valley

• Housing First Community Coalition

• Public Utility Commission of Texas

• Alliance for Orphans

National Agencies

• Montgomery County, MD — Board of Elections

• Michigan State Housing Development Authority (MSHDA)

• Utah Transit Authority

• North Carolina Department of Public Safety

• North Carolina State University

Contact Information

Sales Contact
Craig Smith
Vice President, Kinetech Cloud
📞 (512) 944-6952
📧 craig.smith@kinetechcloud.com

Vendor Info
Kinetech Cloud, LLC
8526 Vidor Ave.
San Antonio, TX 78216
DIR Contract DIR-CPO-5958: https://dir.texas.gov/contracts/dir-cpo-5958

DIR Resources

• DIR Contract Page: https://dir.texas.gov/contracts/dir-cpo-5958

• DIR Cooperative Program Overview: https://dir.texas.gov/cooperative-contracts?id=41

• DIR DBITS Program Page: https://dir.texas.gov/cooperative-contracts/deliverables-based-it-services-dbits

• DBITS SOW Process: https://dir.texas.gov/it-solutions-and-services/buying-through-dir/statement-work-sow