Dallas County Selects Kinetech GovTech to Facilitate Assistance

Dallas County, Texas - May 18th, 2022

Dallas County and Kinetech have reached an agreement to run the County's Emergency Housing Assistance Program (EHAP) leveraging Kinetech's GovTech Cloud.  The system is available to Dallas County residents effective immediately.  All residents and landlords in Dallas County (but outside City of Dallas) who have faced economic hardship caused by the pandemic and within the program allowed income ranges are encouraged to apply. Residents of Dallas County (or Dallas) who think they meet EHAP requirements may read more about the official program and apply here:

Dallas County Residents: https://dallascounty.govtech.kinetechcloud.com/


City of Dallas Residents: https://dallas.govtech.kinetechcloud.com/


Kinetech was selected to host this software because of our enterprise GovTech solution, proven approach, and accelerated time to value. The Dallas County Health and Human Services (DCHHS) department is tasked with distributing millions in funds before the end of the calendar year.  To address the challenge, Kinetech has deployed a device agnostic, mobile-first web scale solution that intuitively guides applicants through the application process.

The entire solution from kickoff to go-live of was approximately 3 months. Dallas County provided access to Subject Matter Experts (SMEs), completed test / validation, and worked with a Kinetech team consisting of an architect, lead developer, analyst, and integration / UX specialist.

Dallas County's GovTech Cloud is configured to support their multi-level approval process, existing SAP payment general ledger (GL), and integrates with three cloud RESTful APIs. The integration services are:

  1. Twilio / sendgrid for notifications,
  2. Smarty / Mapping - GIS / address helper
  3. Multi-Factor authentication (MFA) for security

The entire solution from kickoff to go-live of the intake portal was approximately 3 months. Dallas County provided access to Subject Matter Experts (SMEs), completed test / validation, and worked with a Kinetech team consisting of an architect, lead developer, analyst, and integration / UX specialist.

Kinetech was referred to Dallas County, from the City of Dallas, who adopted Kinetech less than 12 months ago. By operating a common GovTech platform, the two agencies may coordinate relief efforts in a streamlined fashion.  Applicants or landlords kickoff the application by providing the tenants name, email and the landlord / contacts email using the links above.


After multi-factor authenticating (MFA), applicants may complete a checklist of items that will assist the County and their associated housing specialists. 



Kinetech's GovTech solution configured for Dallas County's EHAP requirements.


“We are excited to partner with another Top 10 County in the United States and to deploy the Kinetech GovTech solution to rapidly address the needs of Dallas' most vulnerable residents."

- Michael Guido, CEO of Kinetech

Extended Purchasing Program & Contract / Ride-Along:

For other states, municipalities, and agencies interested in digitizing their process, this contract may contain a "ride along clause" permitting comparable use. Kinetech is also finalizing paperwork with the Texas Department of Information Resources (DIR) - Contract # DIR-CPO-4735.  

For more information about leveraging this contract for your organization, please contact Kinetech directly at: (844) 546-3832 or https://www.kinetechcloud.com/contact/ 

Data & Privacy:

This application is hosted on the AWS Cloud.  All data is geographically located in the continental United States. All data is owned by the City of Dallas and will be retained for a minimum of 5 years. Data will only be shared with Housing Assessment & Resource Agencies (HARA) partners to determine there is no duplication of benefits. Any personal identifiable information (PII) will be encrypted using industry standard AES encryption. All applicants and case workers must Multi-Factor Authenticate (MFA) using a valid email address. The application is inaccessible if your device cannot establish a secure HTTPS / SSL connection.

About the DCHSS / EHAP:

The Dallas County Department of Health and Human Services (DCHHS) will administer the COVID Emergency Housing Assistance Program (EHAP) through its network case manager starting May 12, 2022. EHAP can provide rental, mortgage, and utility assistance for eligible applicants so that they retain their housing stability. 

About GovTech:
The GovTech Cloud is a government’s innovation engine. Using Kinetech’s lowcode templates, any paper-based process can be digitized to support document upload, case management, automated notifications, reporting and analytics. Get your organization communicating with a single point of record. Deploy agile, secure, government specific technology cost effectively using the cloud. Improve the digital services provided to citizens through intuitive, always on solutions. Uncover trends with rich analytics. Typical use cases include Housing, Rental, Utility, Mortgage, and Internet Assistance.

About Kinetech:
Kinetech, a platform Mendix partner, is a provider of custom enterprise software, delivered through the cloud with a focus on improved business productivity. The company focuses on cloud, mobile, and integrated technologies that solve real client problems. Kinetech’s service offerings are configured and integrated with other web services (APIs), platforms, and enterprise applications (CRM, ERP, HCM). The company delivers its offerings via internet browsers and on mobile devices. Kinetech designs, builds, and supports mission-critical applications, client/vendor portals, and modernizes legacy systems. Its cloud offerings include Digital Factory (Manufacturing), Kinetech PM (Construction / Project Management), GovTech (Government Technology) Cloud, and other bespoke solutions (Enterprise Cloud).

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