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KINETECH PUBLIC SECTOR AND NONPROFIT 

Purpose-built for the work of public service delivery.

Fragmented systems. Manual handoffs. Rules that change faster than the system can keep up. Frustrated clients, providers, and staff. Reporting and audits that turn into fire drills. These are the problems Conductor was built to solve. A single platform designed for how public service delivery and oversight actually work.

See the Platform
Our Solutions

Who We Serve:

Built for the agencies and nonprofits that run public services.

Public programs share a common shape. Work comes in: applications, cases, filings, projects. Work moves through structured review, eligibility, qualification, or adjudication. Decisions and outcomes get delivered to constituents. Funds from multiple sources are tracked against the work. Records are kept across long timelines. Leadership needs visibility into the work in flight, the bottlenecks forming, and the issues surfacing before they become problems. Reports get filed against the oversight standards that govern each program. Years later, someone asks for the audit trail.

Conductor is the platform that runs that lifecycle on one system, configured for the specific shape of your work, whether that's public assistance, regulatory case management, housing development, mobility, homeownership, or election operations.

  • State Agencies - Running large programs across housing, energy, transit, regulatory oversight, elections, and community development. Multi-county scale, multi-program complexity, multi-year accountability.
  • City and County Governments - Delivering household relief, community programs, and direct services where the work happens close to the people receiving it.
  • Administrative Agencies -Transit authorities, utility commissions, housing finance authorities, and independent regulatory bodies running programs under their own statutory authority.
  • Public-Serving Nonprofits - Habitat for Humanity affiliates, Community Action Agencies, supportive housing operators, and community development organizations running programs alongside or in partnership with public agencies.

Trusted by agencies and nonprofits across the US.

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0

 Million +

Applicants, families, and households served across Kinetech-delivered public programs.

$

0

 Billion +

In program funds distributed through Conductor-based systems. 

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 Years

Building and supporting public-sector and nonprofit programs. 

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 %

 U.S.-based team. 

Our Solutions.

Solutions ready for the work public programs run.

Conductor is the modernization path for programs and services that have outgrown spreadsheets, paper, and disconnected legacy tools. Each solution arrives with working intake forms, eligibility rules, workflows, document templates, and reporting tuned to the work. During the first sprint, we adapt it to your agency's specific rules and integrations.

The result is a system that fits your program, not a generic case management tool you have to work around.

Conductor Solutions:

  • Conductor for Household Assistance. LIHEAP, LIHWAP, rental assistance, and state assistance programs.
  • Conductor for Housing Development. NOFA to compliance monitoring for LIHTC, HOME, HTF, CDBG, and bond rounds.
  • Conductor for Homeownership. Habitat for Humanity and community land trust pathways to home ownership.

 

  • Conductor for Mobility. Section 5310, NEMT, and transit voucher programs.

  • Conductor for Regulatory Case Management.  Utility commissions, contested cases, and licensing.

  • Kinetech Elections. Poll worker management, polling place logistics, and election-day operations.

Two ways to engage. 

Two engagement models, depending on how your agency wants to operate the platform.

White-Glove SaaS

Kinetech licenses Mendix, hosts on AWS or the cloud of your choice, and operates Conductor as a fully managed service. One subscription, one vendor, one invoice. Your team manages the program. Kinetech handles the platform underneath.

 

Enterprise Platform Enablement

For agencies building internal Mendix capability, Kinetech licenses Mendix to your agency, sets up governance, migrates legacy workloads, builds a reusable module library, and co-develops Conductor alongside your team. Knowledge transfer is part of the engagement, so your developers can extend and maintain the platform on their own. Several large state and local agencies are doing this now.

What Make Kinetech Different.

Multi-stakeholder by design.

The right people. The right information. The right time. Public programs run across applicants, providers, agency staff, oversight bodies, and the public, all touching the same case with different access. Conductor manages the work on one record with role-appropriate visibility. Most case management tools were built for a single back-office team. Public programs aren't single-team work.

Agility through runtime configuration.

Federal guidance gets updated. Appropriations shift. A new program needs to launch in six weeks. On most platforms, each of those moments means a development ticket and a waiting period. Conductor was built differently. Eligibility rules, forms, workflows, and reporting templates are configured through an admin interface, not embedded in code. Your program administrator changes them. The system reflects the update immediately. Three years in, you're running the platform, not back at the procurement table for every program update.

Public sector depth that compounds.

Fourteen years building public sector software. The Conductor accelerator catalog is assembled from reusable modules refined across more than 150 engagements. Eligibility patterns, document workflows, fund-tracking logic, federal reporting integrations: all of it has been built before. A Conductor implementation isn't a first-time build.

Partnership model, not dependency model.

Most vendor relationships are designed around dependency. The vendor's revenue depends on the agency needing them for routine changes, so the platform stays opaque enough that the agency can't run it on its own. Kinetech operates on the opposite model. The agency owns the configuration layer. Kinetech supports, maintains, and enhances the platform as the agency directs, not as a condition of operating it. Dependency isn't our business model. Partnership is.

Compliance built-in.

Public programs run under serious requirements. Federal compliance, state regulations, accessibility standards, and audit accountability don't lighten over time. Every Kinetech deployment carries the security and compliance posture those requirements call for, built into the platform from day one.

Compliance Posture: 

  • Federal authorization. FedRAMP authorization through Mendix Cloud for Government. NIST SP 800-53 alignment. StateRAMP-aligned deployment available for state and local programs.

  • Security certifications. SOC 2 Type II. ISO 27001. AES-256 encryption at rest. TLS 1.2+ in transit. SAML, OAuth, OpenID Connect, MFA, and role-based access control.

  • Accessibility. WCAG 2.1 Level AA across public-facing and staff-facing interfaces. Section 508 compliance through that baseline. Screen reader testing on critical workflows before release.

  • Domain-specific compliance. HIPAA, CJIS, and applicable state regulatory frameworks are supported through configuration.

Established vehicles. Faster engagement.

 Agencies can engage Kinetech through established cooperative and federal purchasing vehicles. When the fit is clear, the right vehicle gets the work started without a full solicitation cycle.

TXShare Cooperative MSA #2025-018)

  Artificial Intelligence Solutions for Public Sector Entities. Nationwide. Valid through 2027, renewable through 2030. 

Texas DIR Contract DIR-CPO-5958

 DBITS Software Services. Texas state and local agencies. 

 Texas DIR Contract DIR-CPO-5241
 
COTS product purchases through SHI. Texas agencies. 

Texas TIPS Cooperative #220105

  Education, municipal, and nonprofit agencies. Available nationwide.

GSA Multiple Award Schedule GS-35F-160CA

 Federal agencies, through Spatial Integrated Systems.

 Not sure which vehicle fits your scope?
Contact Craig Smith at craig.smith@kinetechcloud.com or 773-230-5157.

Our Impact Across the United States

The first conversation is where this starts. 

Tell us about your program. If you're running a public program and looking to address operational challenges, we'll share what we've seen work in programs like yours and where we think Kinetech can help. If there's a fit, we go deeper. If there isn't, we'll point you toward what might serve you better.

Craig Smith, Partner and VP Sales
craig.smith@kinetechcloud.com
773-230-5157

Request a Discovery Session
See Our Work

Frequently asked questions.

General and Impact

Conductor and Kinetech Elections have served more than 1.5 million applicants, families, and households and distributed more than $3 billion in public assistance and program funds. Engagements include state agencies, utility commissions, transit authorities, municipal governments, boards of elections, and nonprofit organizations administering public programs. Kinetech has been doing this work for fourteen years.

Most vendor relationships are designed around dependency. The vendor's revenue depends on the agency needing them for routine changes, so the platform stays opaque enough that the agency can't run it without the vendor. Kinetech operates on the opposite model. Program staff own the configuration layer through an admin interface. Eligibility rules, forms, workflows, and reporting templates change without a development cycle. Kinetech supports and enhances the platform as the agency directs. Dependency isn't our business model. Partnership is.

Security, Compliance, and Trust

Yes. We deploy on infrastructure aligned to FedRAMP, StateRAMP, NIST SP 800-53, HIPAA, and CJIS as applicable. The Mendix platform holds FedRAMP authorization on AWS GovCloud. For state and local programs with standard requirements, we deploy on commercial cloud. For federal and high-compliance state programs, we deploy on AWS GovCloud or Azure Government.

Kinetech is 25 professionals, 100% US-based. No offshoring, no contractor markup, no time zone friction with US-based programs. The team lives where the work lives.

Every Kinetech deployment meets WCAG 2.1 Level AA across public-facing and staff-facing interfaces, which satisfies Section 508 baseline requirements. Critical workflows are tested with screen readers before release. Agencies with additional accessibility commitments scope those requirements during discovery, and the implementation reflects them.

Procurement and Delivery

Through established cooperative and federal purchasing vehicles: TXShare Cooperative (nationwide, AI Solutions for Public Sector Entities), Texas DIR Contract DIR-CPO-5958 (Software Services), Texas DIR Contract DIR-CPO-5241 (COTS through SHI), Texas TIPS Cooperative #220105, and GSA Multiple Award Schedule via Spatial Integrated Systems. Contact Craig Smith to identify the right vehicle for your agency and scope.

Most Conductor implementations go live within three to six months. Phased rollouts and complex integrations can extend that. Initial value (working intake, eligibility evaluation, basic reporting) is typically available in the first sprint cycle. The discovery conversation gives a more precise range based on program scope.

Yes. Configuration-layer changes such as eligibility rules, income thresholds, forms, workflows, and reporting templates are managed by program staff through an admin interface. Code-layer changes such as new integrations, new modules, and new platform capabilities are scoped engagements with Kinetech. The boundary is clear and the configuration ownership is real.

Solutions and Technology

No. We integrate with the systems that work and replace the ones that don't. Some of our larger engagements run Conductor alongside legacy case management platforms, financial systems of record, federal reporting portals, and identity and verification services. We connect with what's there rather than forcing wholesale replacement.

Yes, where it adds operational value. Conductor includes AI capabilities for intelligent document processing, agentic workflows, and predictive analytics, layered onto existing case management. Use cases include automated extraction from intake documents, classification of incoming work, and pattern recognition across large case volumes. AI is added where it shortens caseworker time or improves decision quality, not as a feature for its own sake.

Mendix is a low-code application platform owned by Siemens. Kinetech has been building on Mendix for fourteen years and is one of the longest-tenured Mendix partners in North America. The platform combines low-code development speed with full enterprise depth, which is the combination public sector programs need: fast enough to launch new programs in months, deep enough to handle the compliance, integration, and scale that COTS tools can't reach. Mendix's FedRAMP authorization on AWS GovCloud is the foundation of Kinetech's federal compliance posture.

No. Kinetech is a Mendix-focused development firm. We build Conductor and the Conductor for X accelerators on top of the Mendix platform. An agency engaging Kinetech is engaging a development partner that delivers configured solutions, not a software reseller. Mendix licenses can be procured separately through standard vehicles when license-only procurement makes sense, but services and platform IP are the core of the engagement.